Frequently asked questions
Answers to common questions about our online CNA preparation course. If you don't see your question, reach out on our Contact page.
Is this a state-approved CNA training program?
No. This is an independent online examination preparation course. It does not issue a CNA license, administer the state exam, replace required training, determine examination eligibility, or guarantee that a student will pass.
Do I have to attend anything in person?
No. All coursework is delivered online. The Florida CNA examination itself — including the in-person clinical-skills evaluation — is administered separately by Prometric.
Am I eligible to challenge the Florida CNA exam?
Only the Florida Board of Nursing can determine eligibility. Our course does not decide who can sit for the exam. Please verify current requirements directly with the Florida Board of Nursing.
How long will I have access to the course?
Access period is set by your enrollment plan and shown at checkout. The current draft is 6 months from the enrollment date; this will be finalized before publishing.
Can I study on my phone?
Yes. The course is fully mobile-friendly and works on phones, tablets, and computers.
What if I forget my password?
You can reset your password from the student login page using your email address.
Do you offer refunds?
The refund policy is a draft and pending final review. Terms will be displayed at checkout before you purchase.
Do I need any technical skills?
No advanced skills are required. If you can send an email and browse the internet, you can use this course.
Can I earn a completion certificate?
Yes. Students who complete all required modules and assessments receive a preparation-course completion certificate. This is not a state license.
Does completing this course guarantee I will pass the CNA exam?
No. No preparation program can guarantee results. Our course provides study tools designed to help you prepare more effectively.
Is my payment information secure?
Yes. Payments are processed by a PCI-compliant payment provider. Your card details are never stored on this site.
How can I contact support?
Use the contact form or email address on our Contact page. We aim to respond within 1–2 business days.